What We Collect and Why We Hold It
When you open an account, we collect the details needed to verify your identity and process deposits through bKash, Nagad, or Rocket. That means your registered mobile number, payment wallet reference, and transaction history tied to your account. We do not collect data beyond what the
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account flow requires. Your deposit confirmations — the PIN-verified transfers from your bKash or Nagad app — generate a transaction record on our side. We hold that record to reconcile your balance, handle any dispute you raise, and meet the obligations that apply in eligible regions
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under local law. Cookie data from your browser session helps us keep you logged in across pages and remember your preferred language setting. We do not build advertising profiles or share your personal details with third-party marketers. Retention periods vary by data type: active account data
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stays on file while your account is open; transaction logs are held for the period required by applicable rules in your jurisdiction. If you close your account, we will confirm in writing what is deleted and what must be kept under local legal requirements. Availability of
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this service depends on your local law and the region from which you access it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.